Charges of RTGS & NEFT:

                              RTGS Limit


Rs. 1 Lakh to Rs. 3 Lakh

Rs.40/- + Service Tax per transaction

Above Rs. 3 Lakh to Rs.5 Lakh

Rs. 50/- + Service Tax per transaction

Above Rs.5 Lakh

Rs.75/- + Service Tax per transaction

NEFT Limit


Upto Rs.50,000/-

Rs.25/- + Service Tax per transaction

Above Rs.50,000/- to Rs. 1 Lakh

Rs.30/- + Service Tax per transaction

                                                FAQ's on RTGS(Real Time Gross Settlement)

Q.1. What is (RTGS) System?

Ans. The acronym "RTGS" stands for Real Time Gross Settlement (RTGS) System is a funds transfer mechanism where transfer of money takes place from one bank to another on a "real time" and on "gross" basis. This is the fastest possible money transfer system through the banking channel. Settlement in "real time" means payment transaction is not subjected to any waiting period. The transactions are settled as soon as they are processed. "Gross settlement" means the transaction is settled on one to one basis without bunching with any other transaction. Considering that money transfer takes place in the books of the Reserve Bank of India., the payment is taken as final and irrecoverable.

Q.2. How RTGS is different from National Electronics Funds Transfer System (NEFT) ?

Ans. NEFT is also an electronic fund transfer system that operate on a deferred net settlement (DNS) basis, which settles transactions in batches. In DNS, the settlement takes place at a particular point of time. All transactions are held up till that time. For example, NEFT settlement takes place 6 times a day during week days (9.30 am, 10.30 am, 12.00 noon, 1.00 PM, 3.00 PM and 4.00 PM.) and 3 times during Saturdays (9.30 am, 10.30 am and 12.00 noon). Any transaction initiated after a designated settlement time would have to wait till the next designated settlement time. Contrary to this, in RTGS, transactions are processed continuously throughout the RTGS business hours.

Q.3. Is there any minimum/maximum amount stipulation for RTGS transaction?

Ans. The RTGS system is primarily for large value transactions. The minimum amount to be remitted through RTGS is Rs 1 Lakh. There is no upper ceiling for RTGS transactions. No minimum or maximum stipulation has been fixed for NEFT transactions.

Q.4. What is the time taken for effecting funds transfer from one account to another under RTGS ?

Ans. Under normal circumstances the beneficiary branches are expected to receive the funds in real time as soon as funds are transferred by the remitting bank. The beneficiary bank has to credit the beneficiary's account within two hours of receiving the funds transfer message.

Q.5. Would the remitting customers receive an acknowledgement of money credit in the beneficiary's account?

Ans. The remitting bank receives a message from the Reserve Bank that money has been credited to the receiving bank. Based on this the remitting bank can advise the remitting customer that money has been delivered to the receiving bank.

Q.6. Would the remitting customer get back the money if it is not credited to the beneficiary's account? When?

Ans. Yes. It is expected that the receiving bank will credit the account of the beneficiary instantly. If the money cannot be credited for any reason, the receiving bank would have to return the money to the remitting bank within 2 hours. Once the money is received back by the remitting bank, the original debit entry in the customer's account is reversed.

Q.7. Till what time RTGS service window is available?

Ans. The RTGS service window for customer's transactions is available from 9.00 hours to 16.30 hours on week days and from 9.00 hours to 12.00 noon on Saturdays i.e. to accept the customer transactions for settlement at the RBI during 9.00 hours to 16.30 hours on week days and between 9.00 hours and 12.00 noon on Saturday. However, the timings between these hours would vary depending on the customer timings the branches have. For inter-bank transactions, the service window is available from 9.00 hours to 18.00 hours on week days and from 9.00 hours to 14.00 hours on Saturdays. These timings are subject to change as per RBI notification.

Q.8. What is the essential information that the remitting customer would have to furnish to a bank for the remittance to the effected?

Ans. The remitting customer has to furnish the following information to a bank for effecting a RTGS remittance. 1. Amount to be remitted 2. His account number, which is to be debited 3. Name of the beneficiary bank 4. Name of the beneficiary customer 5. Account number of the beneficiary customer 6. Sender to receiver information, if any 7. The IFSC code of the receiving branch

Q.9. How would one know the IFSC code of the receiving branch?

Ans. The beneficiary customer can obtain the IFSC code from his branch. The IFSC code is also available in the cheque leaf. This code number and bank branch details can be communicated by the beneficiary to the remitting customers.


                                              FAQ's on NEFT (National Electronic Funds Transfer)

Q.1. What is NEFT System ?

Ans. National Electronic Funds Transfer (NEFT) system is a nation wide funds transfer system to facilitate transfer of funds from any bank branch to any other bank branch.

Q.2. Whether the system is centre specific or has any geographical restriction ?

Ans. No, there is no restriction of centres of any geographical area inside the country. The system uses the concept of centralised accounting system and the bank's account, that are sending or receiving the funds transfer instructions, gets operated at one centre, viz. Mumbai only. The individual branches participating in NEFT could be located anywhere across the country.

Q.3. What is the funds availability schedule for the beneficiary ?

Ans. The beneficiary gets the credit on the same Day or the next Day depending on the time of settlement.

Q.4. How is it different from RTGS and EFT ?

Ans. NEFT is an electronic payment system to transfer funds from any part of country to any other part of the country and works on Net settlement, unlike RTGS that works on gross settlement and EFT which is restricted to the fifteen centres only where RBI offices are located.

Q.5. What is IFS Code (IFSC) ? How it is different from MICR Code ?

Ans. Indian Financial System Code (IFSC) is an alpha numeric code designed to uniquely identify the bank-branches in India. This is 11 digit code with first 4 characters representing the banks code, the next character reserved as control character (Presently 0 appears in the fifth position) and remaining 6 characters to identify the branch. The MICR code has 9 digits to identify the bank-branch.

Q.6. How I will know, what is the IFS Code of my bank-branch ?

Ans. You may contact your bank-branch and get the IFS Code of that branch.

Q.7. Is it necessary that the beneficiary should have an account at the destination bank-branch?

Ans. Yes, NEFT is an account to account funds transfer system.

Q.8. Can I receive foreign remittances through NEFT ?

Ans. This system can be used only for remitting Indian Rupee among the participating banks within the country.

Q.9. Can I send remittances abroad using the NEFT ?

Ans. No.

Q.10. Can I originate a transaction to receive funds from another account ?

Ans. No.



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